During the transportation of goods by sea, road, or air, the risk of damage or loss is an unavoidable reality. Incidents such as breakage, spoilage, contamination, wetting, fire, theft, or late delivery can significantly impact the commercial value of cargo, resulting in financial losses and contractual disputes.
VM CONTROL provides professional cargo damage survey services with a team of highly experienced surveyors, operating under internationally recognized standards. As an independent third party, we assist clients in determining the cause of damage, assessing the extent of loss, and preparing reliable survey reports for dispute resolution, insurance claims, and legal purposes.
VM CONTROL’S CARGO DAMAGE SURVEY SERVICES INCLUDE:
1. Determining the Cause of Damage
- On-site inspection and technical investigation;
- Analysis of transport chain, packaging, storage conditions, and transport equipment;
- Assessment of possible technical faults, operational errors, or force majeure events (weather, accidents, etc.).
2. Assessment of Damage Extent
- Recording actual condition of goods (loss, deformation, contamination, water ingress, etc.);
- Measurements, weighing, photographic documentation, and damage mapping;
- Comparison with initial condition and shipping documents (B/L, packing list, invoices).
3. Survey Report and Documentation
- Comprehensive and transparent damage report including photos and technical analysis;
- Recommendations for handling: segregation for reuse, disposal, return to supplier, or filing insurance claims.
4. Support for Claims and Compensation
- Provision of supporting documents for insurance claims or negotiations;
- Liaison with carriers, logistics providers, sellers/buyers, and insurance companies.
TYPICAL APPLICATIONS OF DAMAGE SURVEY
- Industrial goods: coal, ores, steel, construction materials;
- Consumer goods: electronics, furniture, foodstuffs, pharmaceuticals;
- Perishable and refrigerated cargo during warehousing, loading/unloading, or long-haul transport;
- Import/export shipments under customs supervision or bonded cargo.
WHY CHOOSE VM CONTROL AS YOUR CARGO DAMAGE SURVEY PARTNER?
✅ Impartial & Transparent: We remain fully independent from all parties, relying solely on factual evidence and field findings.
✅ Rapid Response: Prompt on-site presence to minimize delays in damage resolution.
✅ Professional & Compliant: Surveys conducted according to international marine cargo insurance practices.
✅ Comprehensive Legal Documentation: Valid for customs clearance, insurance processing, internal audits, or legal proceedings.